Frequently asked questions.
After getting into a castling position, you move your King two squares towards the direction you wish to castle...
Currently there is limited options available in the new game screen, but that will change over time to find the right balance between speed of finding an opponent and finding the correct opponent.
Yes.
No sorry you can't. You can still use your credentials, but we have stopped creating new Chesspresso username/password credentials that are not Google+ or Facebook authenticated.
We have processes which automatically respond to the above. But the specifics are confidential. But a notification will be sent to an administrator if anything is flagged.
If a player is being abusive we'll immediately disable all their accounts once found. If enough proof is found for cheating, the account will also be disabled.
We release a beta tests of the app more frequently than production versions. If you'd like to be part of our beta programme follow these instructions:
We're always looking for help to translate the app to different languages.
We currently we support 19 (Chinese (Simplified), Dutch, English, Finnish, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese, Ukrainian) but it's hard to maintain them all as we're always adding new text.
If you'd like to help or see Chesspresso in a different language please email us directly.
If you've found a bug, please report it directly to us by emailing us. If the problem or bug has caused the application to crash, a dialog should appear allowing you to report the issue. Please click on this and briefly explain when it happened. This helps us a lot!
We try and keep track of new suggestions via our forum or our suggestions system using google moderator.